Privacy policy

Your Privacy Matters

At Botanica, we respect your privacy and are committed to protecting your personal information.

This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Contact: info@botanica-USA.com

1. Information We Collect

We may collect the following to fulfill your order and improve your experience:

  • Personal Information: Name, address, email, phone, and payment details.
  • Account Information: Login credentials and purchase history.
  • Device Data: IP address, browser type, and general analytics.
  • Cookies: Small files used to personalize your experience. You can manage cookie preferences in your browser.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate updates and promotions
  • Improve website performance and user experience
  • Prevent fraud and maintain security
  • Comply with legal obligations

3. How We Protect Your Information

Your data is protected through:

  • SSL encryption on all payment pages
  • Regular security audits and restricted internal access

While no online system is 100% secure, we follow best practices to safeguard your information.

4. Sharing Your Information

We share only what’s necessary to complete your order with trusted third parties:

  • Payment processors
  • Shipping providers
  • Email and marketing systems

We never sell or rent your information.

5. Marketing Preferences

By subscribing or purchasing, you may receive occasional emails about Botanica products and wellness insights.
You can unsubscribe anytime via the link in our emails or by contacting us directly.

6. Your Rights

Depending on your region, you may request to:

  • Access or correct your data
  • Request deletion (“right to be forgotten”)
  • Opt out of marketing communications

To make a request, email info@botanica-USA.com.

7. Cookies & Tracking

We use cookies to analyze site traffic and improve functionality.
You can disable cookies in your browser settings, though this may affect some features.

8. Third-Party Links

Our website may contain links to external sites. Botanica is not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The revised date will be posted at the top of the page.

10. Contact Us

Botanica USA
Email: info@botanica-USA.com
Customer Service Hours: Mon–Fri, 9:00 AM – 5:00 PM (EST)